How FundLoop handles your personal information.

Information we collect

We may collect information you provide directly, including your name, date of birth, contact details, address, government ID details, selfie or verification images, employment or income information, loan application details, payment information, support messages, consent records, and documents submitted for identity or eligibility review.

We may also collect technical and usage information such as device identifiers, IP address, browser or app information, approximate location, log data, fraud prevention signals, cookies, and interaction records used to keep the service secure and reliable.

How we use information

We use personal information to verify identity, assess loan applications, process disbursement and repayment, maintain account records, send service notices, respond to support requests, prevent fraud, meet legal and regulatory obligations, improve FundLoop, and protect users, our business, and the public.

We may use contact details to send important account, repayment, privacy, policy, or service messages. Marketing messages, when used, will follow applicable consent and opt-out requirements.

Sharing and disclosure

We may share information with service providers, payment processors, identity verification partners, credit information providers where permitted, collection or account servicing partners, professional advisers, regulators, courts, law enforcement, and other parties when required or allowed by law.

We do not sell personal information. Partners that process data for us are expected to use it only for authorized purposes and to protect it with appropriate safeguards.

Cookies and similar technology

FundLoop may use cookies, local storage, analytics, and similar technologies to operate the website, remember preferences, measure performance, improve user experience, and help detect abuse. You can manage browser cookie settings, but some features may not work correctly if cookies are disabled.

Storage, security, and retention

We apply administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we continue to review and improve our controls.

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including loan servicing, legal, audit, dispute, fraud prevention, and regulatory recordkeeping requirements.

Your privacy rights

Subject to the Philippine Data Privacy Act of 2012 and its implementing rules, you may have the right to be informed, access your personal information, request correction, object to certain processing, request deletion or blocking where allowed, withdraw consent where processing is based on consent, data portability, file a complaint, and claim damages when applicable.

To exercise rights, contact us using the details below. We may need to verify your identity before acting on a request.

Third-party links and services

Our website or app may link to third-party websites, payment channels, identity services, or support tools. Their privacy practices are governed by their own policies. Please review those policies before providing information to third parties.

Children

FundLoop is intended for adults who are legally able to apply for credit. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us so we can review the matter.

Changes to this Policy

We may update this Privacy Policy when our services, legal obligations, or data practices change. The updated version will be posted on this page with a new effective date when appropriate.

Effective date: June 16, 2026